Refund and Returns Policy

At DC BAZZAR, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund and returns policy to make your shopping experience easy and hassle-free.

1. Return Eligibility

• Timeframe: Returns are accepted within 14 days from the date of delivery.
• Condition: The product must be in its original condition, unused, and in the original packaging.
• Non-returnable Items: Certain products such as consumables, clearance items, and personalized products may not be eligible for return. Please check the product page for more details.

2. How to Return an Item

• To initiate a return, please contact our customer service team at dcbazzar2@gmail.com or call +91 83444 33670 with your order number and reason for return.
• We will provide you with a return authorization number and instructions on how to return the product.
• You will need to ship the product back to us at the following address:
  • No 1/50, Thiruvalluvar Theru, Kallambur, Thiruvannamalai, Tamil Nadu, 606903.
• Return shipping costs may apply unless the return is due to a defective or damaged item.

3. Refund Process

• Once we receive the returned product, we will inspect it to ensure it meets the return conditions.
• If the return is approved, a refund will be issued to your original payment method within 7-10 business days.
• If the product is not eligible for return, we will notify you, and no refund will be processed.

4. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery. We will arrange for a replacement or full refund based on your preference.
• Please provide clear photos of the damaged product and packaging for verification.

5. Exchanges

• We currently do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.

6. Shipping Fees

• Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective product).

7. Contact Us

If you have any questions or need assistance with your return, please reach out to us:

• Email: dcbazzar2@gmail.com
• Phone: +91 83444 33670
• Address: No 1/50, Thiruvalluvar Theru, Kallambur, Thiruvannamalai, Tamil Nadu, 606903